Smarter Businesses. Better Workflows. More Wins.

Our Vision

People
Process
Progress

For over 22 years, Touchbusiness has helped organisations perform better. We understand what makes businesses tick, what slows them down, and how to create systems that deliver results.

We help Construction and Facilities Management businesses to:

  • Remove Friction from everyday operations so teams spend more time delivering projects not firefighting.
  • Win More Work consistently by creating repeatable processes that convert opportunities into projects and strengthen client relationships.
  • Use Intelligent Technology and AI tools to make workflows faster, clearer, and more reliable.

Whether it’s improving site reporting, streamlining maintenance, optimising quoting, or connecting sales, marketing, and delivery, we design practical solutions that work for your team and your business.

We don’t just advise, we build. We partner with you to make change happen, combining consultancy, workflow design, and smart technology to create measurable impact.

Book your free 30 minute discovery call

Book your free 30 minute discovery call

Book your free 30 minute discovery call

Less Friction. Better Flow

Less chasing. Fewer delays. More control.

When processes are joined up properly, everything improves. We help remove the small points of friction that slow your business down and replace them with simple, structured ways of working.

Practical, Not Theoretical

We don’t deliver generic advice or overcomplicated systems. Everything we do is designed around your business, your team, and how you already operate.

The result is change that actually works, quickly, and without disruption.

Clarity that drives performance.​

We help you see the bigger picture by defining strategies that connect people, process, and technology. Clear thinking that turns complexity into commercial advantage.

From ideas to impact:

We turn strategy into action. We build the systems, processes, and structures that make change stick. Practical execution that delivers measurable results, not just good intentions.

Ai, for YOUR business:

Through TBX, we harness the power of intelligent technology and AI; purpose-built around your goals, securely integrated, and designed to enhance how your teams work.

Growth that lasts:​

We help you evolve, not just expand. We design strategies and systems that deliver sustainable growth, stronger teams, and better business outcomes year after year.

Services

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Improve Operations

We help construction and FM businesses remove workflow friction, reduce admin, and improve visibility so teams can deliver projects more efficiently and with less stress.

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AI & Automation (TBX Platform)

Our TBX platform streamlines reporting, tracking, and workflows using intelligent automation, helping your team work faster, smarter, and with greater control.

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Win Business

We create structured, repeatable ways to win more work; improving how you target, manage, and convert opportunities into profitable projects.

Industry Insights

Featured Articles

White Papers

Construction businesses are operating in one of the most challenging environments the sector has faced in decades. Margins are tight, delivery expectations are rising, compliance obligations are increasing, and experienced people are under constant pressure. 

Read more

It’s not a lack of effort. Teams are working hard to keep projects moving, clients informed, and sites running safely.

The real issue is operational friction.

Read more

Meet the Consultants

Karen Hazlehurst

Co-Founder, CMO

Andrew Hazlehurst

CO-FOUNDER, CTO

What Our Clients Say

We have worked with Touchbusiness for over 15 years. They started generating new business opportunities and as they have evolved so has our partnership. They are creating digital platforms for our corporate clients and driving our Ai strategy. They continue to innovate and provide excellent results for us and our clients. We look forward to the next 15 years!
John Schulten
CEO TechScout
Touchbusiness is a true partner in developing our business. They bring several things to this partnership that are hard to find: the personal touch, both with us and our clients; a sophisticated understanding of our business model; and an excellent productivity that translates into a great value-for-money proposition that is hard to beat. For a company like ours, it’s all about revenue growth - and we truly feel that have found the perfect partner to help us meet our targets.
Mike Williams
Managing Director
I have worked with Andrew and Karen for over 10 years. I have brought them into many of my clients' businesses. One such engagement was for over 5 years, initially to consult on the implementation of an IT system, then to work with us on the selection and implementation of a CRM system, following which they trained and managed our internal and field sales teams and have worked on multiple projects for us. We enjoy working with the team who consistently achieve excellent results.
Stephen Jackson
Consultant

FAQ

How does Touchbusiness actually work with clients?

We start by understanding your people and processes, then design practical improvements and use TBX to deploy AI solutions that make work faster, clearer and more efficient.

Do you replace people with AI?

No. We use AI to support teams, remove friction and free people to do higher value work. Our goal is always empowerment, not replacement.

Is AI always the answer?

Not always. Sometimes the right fix is a process change or a clearer workflow. We only use AI when it genuinely improves performance and creates real value.

How secure is TBX and my business data?

Your data stays yours. TBX uses secure, industry standard infrastructure and we follow strict confidentiality protocols so your information is protected at all times.

How quickly can you deploy an AI solution?

TBX lets us build and customise solutions rapidly so most clients see their first working system within a couple of weeks. 

What if you cannot help our business?

We will tell you. If AI will not deliver meaningful benefits or you are better served with a different approach, we will be honest and not push a solution.

Find Out More

Ready to find our how we can transform your business